1971 bat FAQ — Account, Bonus and Security
From opening an account to bonus rules, the withdrawal process and security precautions — find detailed answers to the most frequently asked questions about 1971 bat on this page.
24/7 Support
SSL Encryption
bKash, Nagad, Rocket
For ages 21+
This page is for all types of players at 1971 bat — new and regular alike. You will find clear answers here on how to contact customer support, what to do if you forget your account password, how to use bonuses in slot games and cricket betting, withdrawal timeframes and tips for keeping your account secure. You will also find links to further topics including the 1971 bat VIP program below. If you can't find your question, ask us on live chat.
Category 01
Customer Support
Yes, 1971 bat's customer support team is active seven days a week, twenty-four hours a day — including public holidays. If you run into a problem at 2 AM or early morning, you can reach out via live chat and get a prompt response. Support is also available for any betting issues during BPL or T20 matches.
To get a faster resolution from 1971 bat support, have the following ready: your registered mobile number or username, a brief description of the issue, when it happened and which game or transaction was involved, and the transaction ID or a screenshot if applicable. This helps the support team verify the matter and resolve it quickly.
Absolutely. 1971 bat's support team serves customers in both Bengali and English. Bangladeshi players can ask questions and receive answers entirely in Bengali. Feel free to write in Bengali on live chat without any hesitation.
1971 bat currently has two support channels — live chat and email. Live chat is the fastest option; email is convenient for sending detailed issues or documents. Both channels are active 24 hours a day. There is no phone support or any publicly listed phone number.
There is a live chat icon at the bottom-right corner of every page on 1971 bat. Clicking it starts a conversation with the support team directly. It works the same way on mobile devices. If you chat while logged in, your account details are visible automatically, so issues get resolved faster.
Category 02
Member Account
Yes, but identity verification is required to change personal details. Submit a request via 1971 bat live chat or email and identify yourself using your registered information. For security reasons this change cannot be made directly from profile settings — the support team completes the process.
First confirm you are entering the correct username and password. Clear your browser cookies or app cache and try again. If that doesn't work, use the password reset option. If the problem persists, contact 1971 bat live chat support — they will help you recover your account quickly.
Click the "Forgot password?" option on the login page. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. Remember, never share your OTP with anyone — not even 1971 bat support; support will never ask for your OTP.
No. Under 1971 bat's rules, only one account per player is allowed. If multiple accounts are created, the site has the right to close them and confiscate the balances. See the terms and conditions page for full details.
1971 bat may ask for a photo of your national ID card or passport to confirm your identity in certain situations. This typically happens with large withdrawals or suspicious activity. Send documents only via the official email or the secure upload option in live chat — not through any third-party channel.
Category 03
Withdrawal Questions
To withdraw earnings from a bonus, you must first meet the wagering requirement. For the welcome bonus, for example, the bonus amount must be wagered 25 times. If you receive a ৳1,000 bonus on a ৳1,000 deposit, you need to complete ৳25,000 (৳1,000 × 25) in wagering before the bonus funds become withdrawable.
"Pending" means your request is being processed. 1971 bat typically completes withdrawals within 15 minutes to 2 hours. If verification is needed, it may take a little longer. If it remains pending for more than 2 hours, contact live chat with your transaction details.
Withdrawals from 1971 bat to bKash, Nagad or Rocket are generally completed within 15 minutes to 2 hours. There is no separate timeframe for any specific method — the same window applies to all mobile wallets. The same rule applies at night as well.
The minimum withdrawal amount at 1971 bat is ৳800. Withdrawal requests below this amount will not be accepted. The minimum deposit limit is separate — it is ৳300 (applicable for bKash, Nagad or Rocket).
Withdrawals from 1971 bat can be made via bKash, Nagad and Rocket. These three Bangladeshi mobile wallets are supported. Withdrawals are sent only to the registered mobile wallet number, so it is important that the correct number is saved on your account.
Category 04
Security and Privacy
Change your password immediately and notify 1971 bat via live chat. The support team will check your account's login history and temporarily lock it if necessary. If you use the same PIN for your bKash or Nagad wallet, change that too. The responsible gaming page has more security tips.
Do not share it under any circumstances. 1971 bat staff will never ask for your OTP, bKash PIN, Nagad PIN or password over a call or message. Any such call or message is fraudulent. Hang up and report it through the official live chat.
Choose a password of at least 12 characters that includes uppercase and lowercase letters, numbers and special characters (such as @, #, !). Do not use your date of birth or phone number as a password. It is best not to use the same password for bKash or Nagad — keep a separate password for each service.
Yes. 1971 bat uses SSL encryption, which means login details, payment information and personal data are transferred in encrypted form. Your information is not sold to third parties. Read the privacy policy page for more details.
Some fake sites are made to look like 1971 bat. Before logging in, check the URL bar — confirm that the domain name is correct and that "https://" is present. Do not log in by clicking unfamiliar links. If in doubt, type the address directly into your browser or use a bookmark.
Category 05
Bonuses and Offers
If you do not activate the bonus after depositing, it generally will not be added. However, if a bonus has already been applied and you want to cancel it, contact 1971 bat live chat. Note that cancelling a bonus will remove the bonus amount and any winnings earned from it.
Wagering is calculated on the bonus amount only — not on the deposit. Example: if you receive a maximum ৳10,000 welcome bonus on a ৳20,200 deposit, your total balance becomes ৳30,200 and the wagering required is ৳10,000 × 25 = ৳2,50,000. Each bet you place in games counts toward this target.
No. 1971 bat's 100% welcome bonus (up to ৳10,000) is available only once per account — on the first deposit only. For subsequent deposits, you can take advantage of other promotions such as the weekly reload festival or the cricket deposit bonus.
If the wagering requirement is not met by the expiry date, the bonus portion is automatically removed. Any winnings earned from the bonus may also be cancelled along with it. The original deposited amount (without the bonus) generally remains intact. The specific expiry period is communicated at the time the bonus is claimed.
The weekly 1971 bat reload festival offers a 30% bonus (up to ৳6,000) with a wagering requirement of only 20 times. Example: a ৳2,000 deposit earns a ৳600 bonus, so wagering required is ৳600 × 20 = ৳12,000. This bonus can be claimed once per week on any deposit (minimum deposit ৳300).
Still have questions? Ask us directly
If you didn't find the answer on this FAQ page, contact the 1971 bat support team directly. You can communicate in Bengali or English — whichever is more convenient for you.
Live Chat
Open live chat from any page on the site — active seven days a week, twenty-four hours a day. You will usually get a response within a few minutes.
Open live chat from any page on the site — active seven days a week, twenty-four hours a day. You will usually get a response within a few minutes.
Email Support
Contact us by email to send detailed issues or screenshots. Email address: [email protected] — this is not a clickable link, type it directly into your email app.
Contact us by email to send detailed issues or screenshots. Email address: [email protected] — this is not a clickable link, type it directly into your email app.
1971 bat never asks for OTP, password or payment PIN by phone or SMS.